Privacy Policy

1. Information We Collect

We collect personal information you provide directly, including your name, email address, phone number, and payment details when you create an account, make a booking, or register a business. We also collect usage data automatically such as your IP address, browser type, and pages visited to improve our services.

2. How We Use Your Information

We use your information to provide and improve our services, process bookings and payments, send transactional notifications, personalize your experience, and communicate with you about your account. We may also use aggregated data for analytics and product development.

3. Sharing of Information

We share necessary information with tour operators to fulfill bookings, with our payment processors (such as PayHero/M-Pesa) to complete transactions, and with service providers who assist us in operating our platform. We never sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Payment information is processed securely through PCI-compliant providers.

5. Your Rights

You have the right to access, correct, or delete your personal information, and to withdraw consent at any time. You may exercise these rights by contacting our support team. We will respond to your request within a reasonable timeframe.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].